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FAQ

Here are some of our most frequently asked questions. If your question isn't here, please let us know! We'll try our best to get you a quick answer. Call (703) 284-1615 or e-mail mykidis@marymount.edu with your question.

Academic and Career Issues

If my student becomes ill and needs to notify his/her professors, how should we handle that?

If the student is able to do so, he/she should contact the professors individually, either by phone or e-mail. It's always best to do this as soon as possible. If the student is unable to make contact him/herself, you may contact the Office of Student Development at (703) 284-1615 or studentdevelopment@marymount.edu for assistance in getting word to faculty members.

What resources are available for students with physical or learning disabilities?

Marymount has many resources available through Disability Support Services-from specialized tutoring assistance to sign language interpreters. Call (703) 284-1615 for more information.

What is "FERPA"?

The Family Educational Right to Privacy Act of 1974 is a law that protects the privacy of students by giving them rights concerning their educational records. For more information, visit the Registrar's Office site.

If my student is having difficulties with a class, what are some suggestions that I can provide?

When your student is sharing concerns with you, that's wonderful! Be supportive and encouraging. Also urge him/her to take ownership of the problem by seeking solutions. Ask if your student has talked with the professor during office hours. Ask if he/she knows other students in the class with whom he/she could study. (We've found that study groups are incredibly effective for many of our students.)

Also remind your student about the resources available on campus-the Learning Resource Center is a great place to turn for extra help.

What if my student is considering dropping one of his/her classes?

Suggest that your student speak with the professor and his/her academic advisor for advice and suggestions before making a final decision. For specific information about dropping a course, such as deadlines and required signatures, check with the Registrar's Office.

If my student has difficulties with a professor, what should I suggest?

Talking directly with the professor is often the best place to start. If that doesn't work, your student could talk with his/her academic advisor, the department chair, or the School dean for suggestions on how to deal with the situation. If your student is not having success with these approaches, he/she could contact the Academic Success Center for more assistance.

What happens if my student fails a class?

Most often, a student needs to repeat a class that he/she has failed. Repeating a class makes it possible for the student to replace an "F" with a better grade. A grade is replaced ONLY when the original course is repeated at Marymount; an equivalent course taken at another institution may be transferred to Marymount and count toward credit for graduation, but it would not replace the Marymount grade.

A student who fails a course ought to talk with the instructor in order to learn from his/her mistakes. The student should also consult his/her academic advisor about the rules for repeating a class and for guidance on the best time to do so.

It's important to note that one failing grade does not necessarily put a student on academic probation. A student is placed on probation when either a semester grade point average or the cumulative grade point average falls below 2.0.

What resources does Marymount provide to assist students in finding jobs after graduation?

Marymount has a Career and Internship Center that can support students' career exploration and job-search process. While we do not have a placement service, the center does provide a wide range of services, including career testing and assessment, résumé development assistance, interviewing skills workshops, job search support, on-campus recruitment events, and more.

Commuter Issues

How can commuter students best make friends on campus?

Getting involved with a club or the Student Government Association is a good idea. Student Activities might be able to suggest some clubs or help a student start a new one that addresses his/her specific interests. Commuter students can also write for the school newspaper or work on the yearbook.

Many students make friends by participating in Campus Ministry activities, while others meet peers by hanging out in the International Student Services Office lounge in Gerard Hall or in Bernie's Café in the Lee Center. You might encourage your student to consider getting an on-campus job-he/she can make friends and cash at the same time! Many students also make friends by joining study groups for classes. Suggest that your student ask classmates if they would like to participate in a study group.

The bottom line is that the best way to meet people is to spend time on campus. Encourage your student to consider studying in the library, grabbing a meal in the Dining Hall or Bernie's Café, or working out in the Lee Center's fitness facilities.

Can we purchase a meal plan for a commuter student?

Yes, meal plans are available for commuter students. Go to Dining Services for more information.

Emotional Difficulties

My student is really homesick. What are some suggestions?

Occasional feelings of homesickness are normal for college students, especially those in their first year away from home. Encourage your student to talk about his/her feelings with you, and encourage him/her to become involved at MU through clubs, social activities (sponsored by APB, Student Activities, Campus Ministry), or on-campus employment.

Resident Assistants (RAs), Peer Mentors, and the Counseling Center in Berg Hall (703-526-6861) are also good sources of support for the homesick student.

If my student becomes overwhelmed or stressed out, what are some suggestions that I can provide?

Faced with new levels of responsibility and freedom, students often feel increased stress at some point in their college experience. Many students find it helpful to talk to their peers about their situations. If your student lives on campus, he/she can talk to his/her Resident Assistant (RA). Peer Mentors also are available to all first-year students.

If your student would prefer not to speak with a peer, the Counseling Center in Berg Hall (703-526-6861) provides workshops and individual and group counseling to help students cope with stress, manage time, and practice relaxation.

If your student is stressed about academic issues, he/she can talk with his/her faculty advisor or a staff member in the Learning Resource Center or the Academic Success Center.

If my student is having a hard time making friends, what are some suggestions that I can provide?

Getting involved with a club or the Student Government Association is a good idea. Student Activities might be able to suggest some clubs or help a student start a new one that addresses his/her specific interests. Students can also write for the school newspaper or work on the yearbook.

Many students make friends by participating in Campus Ministry activities, while others meet peers by hanging out in the International Student Services Office lounge in Gerard Hall or in Bernie's Café in the Lee Center. You might encourage your student to consider getting an on-campus job-he/she can make friends and cash at the same time! Many students also make friends by joining study groups for classes. Suggest that your student ask classmates if they would like to participate in a study group.

The bottom line is that the best way to meet people is to spend time on campus with others. Encourage your student to study in the library, grab a meal in the Dining Hall or Bernie's Café, or work out in the Lee Center's fitness facilities.

If my student's personal situation reaches a crisis point, what should we do?

For an emotional or psychological crisis that your student prefers to address his/herself, encourage your student to contact the Counseling Center in Berg Hall at (703) 526-6861 during business hours or the Student Health Center at night or on weekends. For emergencies after the Student Health Center is closed, contact Campus Safety at (703) 284-1600.

If you are concerned that your student is at serious risk and you are unsure whether he/she will seek assistance independently, do not hesitate to contact the Office of the Dean for Student Development immediately at (703) 284-1615; the Dean's office will provide the appropriate intervention with the student directly.

Financial and Administrative Information

Should I allow my student to have a credit card?

Before your student begins classes at Marymount, talk with him/her about credit cards. While Marymount tries to minimize the interactions that students will have with credit card companies, these companies still do a lot of outreach to college students. It's important to talk with your student about credit cards and the possibility of abusing them before you make the decision about whether to obtain one for his/her use.

How do I pay my Marymount bill?

All payments for tuition, fees, and room and board, must be made in U.S. currency and drawn on U.S. banks. Payment may be made by cash, check, credit card, certified check, or cashier's check and sent to Marymount University, Attn: Student Accounts, 2807 North Glebe Road, Arlington, VA 22207. Do not mail cash.

Payments also may be made in person at the Cashier's Office in Rowley Hall, or online through the Student Accounts Office.

Are there ways to set up payment plans?

Yes, visit the Student Accounts Web site for information on setting up payment plans or contact the Student Accounts Office at (703) 284-1490.

How do we apply for financial aid?

New and continuing undergraduate students must submit the Free Application for Federal Student Aid (FAFSA) by June 1. The information is analyzed and a report sent to the University on the estimated contribution expected from the family or the self-supporting student. Financial aid awards are offered when applications are complete and the student has been accepted for enrollment into a degree program. Financial aid applications must be submitted for each academic year in which financial assistance is sought.

What is Marymount's school code for the FAFSA form?

Marymount's code is 003724.

How can I find more information about scholarships?

The Financial Aid Office provides information about academic, need-based, and other scholarships.

Where can my student find more information about on-campus employment?

Your student can visit the Campus Employment Office, which is located in Gerard Hall, or he/she can consult the Campus Employment Web site.

How should I notify Marymount if our address changes?

To change your contact information, please notify the Registrar's Office at (703) 284-1520 or complete an online form.

Living on Campus

How do students apply for on-campus housing?

First-time students will receive information about housing upon their acceptance to Marymount. They are required to make a $300 deposit signifying their intention to accept admission to MU; when the deposit is received, a housing brochure and application will be sent to the student.

Other students should contact the Office of Housing and Residence Life at (703) 284-1608 to obtain information about applying for on-campus housing.

If my student does not get along with his/her roommate, what should we do?

First, suggest that your student contact his/her Resident Assistant (RA). The RA will work with both students to develop a roommate contract for the purpose of creating mutually acceptable living arrangements.

If this does not solve the problem, suggest that your student contact the Resident Director (RD), a full-time professional staff member, to discuss the situation. If the conflict still cannot be resolved, it is possible for students to change rooms, but this must be worked out with the Resident Director.

My student has a lot of belongings. Is there anywhere we can store his/her things over the summer?

Marymount does not have summer storage. Some students choose to group together and share an off-site storage unit.

Do I need to purchase additional insurance for my student's belongings in her residence hall room?

Before your student comes to college, investigate your family's insurance policies. Some homeowner policies cover damage or theft to belongings in a residence hall, but not all do. If your policy does not cover your student's residence-hall belongings, we recommend purchasing renter's insurance.

What if my students' possessions are stolen or damaged on campus?

Marymount cannot reimburse students for any theft, loss, or damage to his/her personal belongings that occur as a result of fire, flood, water leak, etc. Check your homeowner's or renter's insurance policy to ensure that it will cover your student's belongings while he/she is at Marymount.

If my student becomes sick, what should he/she do?

Marymount's Student Health Center is staffed by nurses. It is a place where your student can always go for advice and medical care.

Remind your student to let his/her professors know if an illness will result in absence from class. If your student is able to do so, he/she should contact the professors individually, either by phone or e-mail. It's always best to do this as soon as possible. If your student is unable to make contact him/herself, please contact the Office of Student Development at (703) 284-1615 or studentdevelopment@marymount.edu for assistance in getting word to faculty members.

If my student says there's nothing to do on campus, what should I tell him/her?

There are lots of things to do on campus! The Student Activities Office produces a weekly newsletter called FYI that publicizes these events. The University's Web-based calendar system, MUNow, also provides a list of activities. In addition, there are lots of athletics events that students can attend.

Where can I park when I visit campus?

Parents and visiting family members may pick up a guest parking permit at the Security Station at the Main Campus entrance on North Glebe Road.

 

Safety and Security

What would happen in the case of a major emergency?

Marymount has developed an Emergency Preparedness Plan, designed to help ensure the safety of the University community in the event of an emergency. In such instances, information is disseminated through Marymount's Web site, the emergency information line (703-526-6888), the local media, and a campus public address system. Parents are urged to use the Marymount Web site and emergency info line to obtain the latest information.

How safe is Marymount's campus?

Marymount has policies and procedures in place to promote the safety and security of students and every member of the campus community. The University is committed to safety education and to practicing good safety measures that discourage criminal activity and encourage crime prevention.

If students are concerned about walking somewhere on campus, they may use the 24-hour escort service, through which a Campus Safety officer will walk with the student to his/her on-campus destination.

Crime incidents on and around campus are rare. The annual Campus Safety Report details the incidence of crime on campus and on property immediately adjacent to the University.

Student Development · 2807 N. Glebe Rd. · Arlington, VA 22207
Ph: (703) 284-1615 · Fax: (703) 524-8763 · mykidis@marymount.edu